Contact us

Company Name: NEWVICA TECHNOLOGY CO., LIMITED

Service Email: service@bilivape.com

Service Hours: Monday to Friday, 9:00 – 18:00 (AEST, Australian Eastern Standard Time)

Registered Office Address: Room 602, 6th Floor, Kai Yu Commercial Building, 2C Argyle Street, Mong Kok, Kowloon, Hong Kong

We aim to respond to all customer enquiries within 24 working hours. To facilitate faster resolution for logistics tracking, product questions and after-sales issues, kindly include your order number when contacting us.